Modernizing how B2B channel partners buy from brands can equal big bucks. Here are 5 ways to create a more modern, transparent, personalized B2B buyer CX.
A millennial writes a letter to Apple to express how their customer experience (CX) has influenced the perception of their brand vs smart people.
Here are 3 ways to use social media videos to create more engaging customer experience through your marketing.
Customer experience is moving and changing every day, meaning new buzzwords pop up left and right. This series will end the CX buzzword confusion.
Today, customer experience remains a hot topic and business goal, but the reasons why are changing. Here are 8 things you need to know as a CX leader.
Katrina Gosek, Daryn Mason and Brian Curran of Oracle detail the new customer journey and the customer experience strategy called Customer Journey Mapping.
Jeff Lundal, SVP, North America Digital Sales at Oracle, speaks on SMBs' struggle for customer retention, and the role of AI and emerging trends in CX.