Tuesday, December 06, 2022
CX Events

Customer Experience Events Calendar 2017 – 2018

SmarterCX Team
September 27, 2017

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Wondering where the customer experience events and conferences are in 2017 and 2018? We’ve compiled a CX professional’s guide to industry conferences and virtual events keep you up-to-date, in-the-know, and ever-smarter.

September 2017 CX Events and Conferences

 

Inside Sales 2017

September 7, 2017

Four Points by Sheraton Norwood Conference Center; Boston, MA

Forrester’s CXDC 2017

September 13 – 14, 2017

The Mayflower Hotel; Washington, DC

Sales 3.0 Conference

September 18 – 19, 2017

Planet Hollywood Resort & Casino; Las Vegas, NV

#s30c

PharmaForce

September 18 – 20, 2017

Hilton Austin; Austin, TX

IMCI Contact Center Demo

September 25 – 27, 2017

Mandalay Bay North Convention Center; Las Vegas, NV

#CCDemo

Advertising Week (Ad Week) New York

September 25 – 29, 2017

New York, NY

#AWNewYork

 

October 2017 CX Events and Conferences

 

CX Central at Oracle OpenWorld

October 1 – 5, 2017

Moscone Center; San Francisco, CA

#OOW17

Learn more in “Everything You Need to Know About the CX Showcase at Oracle OpenWorld

CX Talks 2017

October 2, 2017

Atlanta Marriott Buckhead Hotel & Conference Center

MarTech – The Marketing Technology Conference

October 2 – 4, 2017

Hynes Convention Center; Boston, MA

#MarTech

UNITE 2017

October 4 – 5, 2017

B Resort & Spa, Lake Buena Vista; Orlando, FL

Forrester’s B2B Marketing 2017

October 5 – 6, 2017

Austin, TX

Inc. 5000 Conference & Gala

October 10 – 12, 2017

JW Marriott Desert Springs Resort; Palm Desert, CA

#Inc5000

Customer Contact West: A Frost & Sullivan Executive MindXchange

October 15 – 18, 2017

Hyatt Regency Huntington Beach Resort and Spa; Huntington Beach, CA

Virtual Webcast: Digital-Age Manufacturing with the Cloud Featuring Grace Bio-Labs, Trinamix, Oracle

October 17, 2017 at 2:00pm ET

Sales Management Association’s Sales Force Productivity Conference

October 16 – 18, 2017

Ritz-Carlton Buckhead; Atlanta, GA;

WBR Luxury Interactive

October 16 – 18, 2017

Convene Conference Center, Old Slip; New York, NY

CEB Sales and Marketing Summit

October 17 – 19, 2017

The Cosmopolitan of Las Vegas; Las Vegas, NV

#CEBSummit

Forrester’s CXF 2017

October 19 – 20, 2017

San Francisco Marriott Marquis; San Francisco, CA

Technology Services World Las Vegas 2017

October 23 – 25, 2017

ARIA Resort & Casino; Las Vegas, NV

#TSW17

SiriusDecisions 2017 Technology Exchange (SDTechX)

October 30 – November 1, 2017

JW Marriott Austin, Austin, TX

SDTechX

 

November 2017 CX Events and Conferences

 

Chief Customer Officer Exchange

November 12 – 14, 2017

Miami, FL

Field Service Connect

November 13 – 15, 2017

Hyatt Regency Lost Pines Resort and Spa; Cedar Creek, TX

ICMI Contact Center Symposium

November 12 – 16, 2017

Hyatt Regency Grand Cypress; Orlando, FL

The Customer Service Summit

November 16 – 17, 2017

Marriott Brooklyn Bridge; New York, NY

Virtual Webcast: What Your Customers REALLY Want Out of Your CX and How to Deliver It Now

November 28, 2017 at 1:00pm ET

 

 

December 2017 CX Events and Conferences

 

Gartner Application Strategies & Solutions Summit 2017

December 4 – 6, 2017

Caesars Palace; Las Vegas, NV

Argyle Customer Care Leaders

December 14, 2017

San Francisco Marriott Union Square; San Francisco, CA

#ArgyleCX

Virtual Webcast: Be an Innovation Hero in 2018 and Beyond with Oracle Commerce Cloud

December 14, 2017 at 12:00pm ET

 

January 2018 CX Events and Conferences

 

National Retail Federation (NRF) 2018 Retail’s Big Show

January 14 – 16, 2018

Jacob K. Javits Convention Center; New York, NY

#nrf2018

Modern Business Experience for Apps

January 17, 2018

New York, NY

#OracleMBX

 

February 2018 CX Events and Conferences

 

Oracle Modern Finance Experience

February 13 – 15, 2018

New York, NY

SaaStr Annual 2018

February 6 – 8, 2018

San Francisco, CA

eTail West 2018

February 26 – March 1, 2018

JW Marriott Palm Springs; Palm Springs, CA

#etailwest

 

March 2018 CX Events and Conferences

 

South by Southwest (SXSW)

March 9 – 18, 2018

Austin Convention Center; Austin, TX

#SXSW

Shopper Marketing Summit

March 12 – 14, 2018

Renaissance Schaumburg Hotel; Chicago, IL

Domopalooza

March 13 – 16, 2018

Salt Lake City, UT

#DP18

Sandler Summit

March 14 – 16, 2018

Rosen Centre; Orlando, FL

#SandlerSummit

Shoptalk

March 18 – 21, 2018

Venetian; Las Vegas, NV

#shoptalk

American Manufacturing Summit 2018

March 27 – 28, 2018

The Westin Lombard Yorktown Center; Chicago, IL

Next Generation Customer Experience (NGCX)

March 27 – 29, 2017

JW Marriott Phoenix Desert Ridge Resort & Spa; Phoenix, AZ

#NGCX

Hack a Smarter Customer Experience” Hackathon Event Presented by Oracle

March 28 – 29, 2018

Oracle Conference Center; Redwood Shores, CA

#SmarterCX

 

April 2018 CX Events and Conferences

 

Customer Contact East: A Frost & Sullivan Executive MindXchange

April 8 – 11, 2018

JW Marriott Marco Island Resort, Golf Club & Spa; Marco Island, FL

Oracle Modern Customer Experience

April 10 – 12, 2018

McCormick Center; Chicago, IL

#ModernCX

Oracle Industry Connect

April 10 – 11, 2018

The New York Hilton Midtown; New York, NY

Field Service USA

April 16 – 18, 2018

JW Marriott Palm Desert Resort & Spa; Palm Desert, CA

Global Retailing Conference

April 19 – 20, 2018

#Global18

MarTech – The Marketing Technology Conference

April 23 – 26, 2018

San Jose Convention Center; San Jose, CA

#MarTech

Collision

April 30 – May 3, 2018

Ernest N. Morial Convention Center; New Orleans, LA

#CollisionConf

Interop ITX

April 30 – May 4, 2018

The Mirage; Las Vegas, NV

#InteropITX

 

May 2018 CX Events and Conferences

 

Loyalty Expo

May 2 – 4, 2018

Carbie Royal; Orlando, FL

B2B Online

May 7 – 9, 2018

Chicago Marriott Downtown; Chicago, IL

CXPA Insight Exchange

May 7 – 10, 2018

New Orleans Marriott Downtown; New Orleans, LA

Industry Week Manufacturing & Technology Conference & Expo

May 8 – 10, 2018

Raleigh, NC

Grow Your Company Conference (GrowCo)

May 8 – 10, 2018

Sheraton New Orleans; New Orleans, LA

#GrowCo17

SiriusDecisions 2018 Summit

May 8 – 11, 2018

Mandalay Bay Resort and Casino; Las Vegas, NV

#SDSummit

Gartner IT Operations Strategies & Solutions Summit

May 15 – 17, 2018

Hilton Orlando; Orlando, FL

ICMI Expo

May 21 – 24, 2018

Walt Disney World Resort; Orlando, FL

eCommerce Innovation Summit

May 24 – 25, 2018

San Francisco, CA

#ecomSF

 

June 2018 CX Events and Conferences

 

Internet Retailer Conference + Exhibition (IRCE) 2018

June 5 – 8, 2018

McCormick Place West; Chicago, IL

#IRCE18

Customer Relationship Management Conference (CRMC) 2018

June 6 – 8, 2018

Chicago, IL

 

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience.
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